F.A.Q. contact us
Why do I need a travel agent?
Simple. Often people think they have all the resources and information available on-line. However, this is not true. The Web pages that you see on-line are meant to sell that vacation / resort / cruise. They often do not tell you all you need to know.
Nor will they tell you if there is a better choice or if it is the right vacation for you. That's where we come in.
We talk to you about what will be the best vacation for YOU. We will talk to you about the good parts and the bad parts of each and every trip.
Plus, you will always deal with the same travel agent, someone who's phone number and eMail address you will have so you can always reach them. We are not a 'call service' desk where you reach an anonymous individual you will never be able to get to again.
You're vacation is important to you. It's important to us as well. We will make sure that you get your dream vacation.
Don't all cruise lines / ships / resorts offer the same things?
No. Each one is unique. We pride ourselves in knowing the differences, the pluses and the minuses. We regularly inspect ships and properties. We meet with our inside contacts so we have the most up-to-date information for you.
Won't I get a better price on my own?
Many people think that's the case, but it is not. Knowing the travel business, we know what the right prices, applicable discounts and promotions should be. We know what you are entitled to, what you should be given, and what a good price is. We have been booking travel for decades and getting the right trip at the right price for our clients is our job.
If I know what I want, how can you help me?
Often people contact us wanting to book their trip and tell us exactly where they want to go and where they want to stay.
That is not a problem and we will certainly do that for them. However, part of our job is to provide these customers with options that may be better in price and services than what they are requesting. They may not be aware of other available choices that they would prefer.
Being full-time travel professionals we have a lot of information to help our customers, and sometimes you may not be aware of choices that you might prefer.
Plus, when we book your trip, we have the experience to make sure you get the best price available. And that you receive any specials that may or may not be advertised.
You really have a friend when you use East End Journeys Travel to book your vacation.
What information do I need before I travel?
One of the many things we provide for you is support. Whether this is your first trip or you are a seasoned traveler, we will provide you with key information to make sure your trip is as trouble-free and fun as possible. We're with you every step of the way.
Why do I need travel insurance?
All too often people believe that since they have paid for their trip with a credit card, they are fully insured against anything that might happen on a vacation.
Sadly, nothing could be further from the truth.
No one goes on vacation planning for their to be a problem. Problems, however. can and do happen.
Remember that when you travel outside of the United States, your health insurance often won't be recognized in the event of an accident or illness.
Lost luggage. Airline delays. Home emergencies. Interrupted trips. While we do not like to think about these events occurring, the reality is that they do indeed happen. To people of all ages.
There are a variety of travel insurance policies available, and all offer different levels of coverage. We can help you purchase the plan that is right for you.
Simple. Often people think they have all the resources and information available on-line. However, this is not true. The Web pages that you see on-line are meant to sell that vacation / resort / cruise. They often do not tell you all you need to know.
Nor will they tell you if there is a better choice or if it is the right vacation for you. That's where we come in.
We talk to you about what will be the best vacation for YOU. We will talk to you about the good parts and the bad parts of each and every trip.
Plus, you will always deal with the same travel agent, someone who's phone number and eMail address you will have so you can always reach them. We are not a 'call service' desk where you reach an anonymous individual you will never be able to get to again.
You're vacation is important to you. It's important to us as well. We will make sure that you get your dream vacation.
Don't all cruise lines / ships / resorts offer the same things?
No. Each one is unique. We pride ourselves in knowing the differences, the pluses and the minuses. We regularly inspect ships and properties. We meet with our inside contacts so we have the most up-to-date information for you.
Won't I get a better price on my own?
Many people think that's the case, but it is not. Knowing the travel business, we know what the right prices, applicable discounts and promotions should be. We know what you are entitled to, what you should be given, and what a good price is. We have been booking travel for decades and getting the right trip at the right price for our clients is our job.
If I know what I want, how can you help me?
Often people contact us wanting to book their trip and tell us exactly where they want to go and where they want to stay.
That is not a problem and we will certainly do that for them. However, part of our job is to provide these customers with options that may be better in price and services than what they are requesting. They may not be aware of other available choices that they would prefer.
Being full-time travel professionals we have a lot of information to help our customers, and sometimes you may not be aware of choices that you might prefer.
Plus, when we book your trip, we have the experience to make sure you get the best price available. And that you receive any specials that may or may not be advertised.
You really have a friend when you use East End Journeys Travel to book your vacation.
What information do I need before I travel?
One of the many things we provide for you is support. Whether this is your first trip or you are a seasoned traveler, we will provide you with key information to make sure your trip is as trouble-free and fun as possible. We're with you every step of the way.
Why do I need travel insurance?
All too often people believe that since they have paid for their trip with a credit card, they are fully insured against anything that might happen on a vacation.
Sadly, nothing could be further from the truth.
No one goes on vacation planning for their to be a problem. Problems, however. can and do happen.
Remember that when you travel outside of the United States, your health insurance often won't be recognized in the event of an accident or illness.
Lost luggage. Airline delays. Home emergencies. Interrupted trips. While we do not like to think about these events occurring, the reality is that they do indeed happen. To people of all ages.
There are a variety of travel insurance policies available, and all offer different levels of coverage. We can help you purchase the plan that is right for you.